Business Process Management
Workflow at its simplest is the movement of documents and/or tasks through a work process.
More specifically, workflow is the operational aspect of a work procedure,
- how tasks are structured,
- who performs them,
- what their relative order is,
- how they are synchronized,
- how information flows to support the tasks and how tasks are being tracked.
As the dimension of time is considered in workflow, workflow considers “throughput” as a distinct measure..
A Workflow is a collection of steps and data that define the paths that can be taken to complete a task. Workflows may contain activities such as displaying content to users, collecting information from users or computer systems, performing calculations, and sending messages to external computer systems/users.
Its purpose is to capture and manage data that is normally not under control of an automated system.
Workflow Benefits :
Improved efficiency - automation of many business processes results in the elimination of many unnecessary steps
Better process control - improved management of business processes achieved through standardizing working methods and the availability of audit trails.
Improved customer service – consistency in the processes leads to greater predictability in levels of response to customers.
Flexibility – software control over processes enables their re-design in line with changing business needs.
Business process improvement - focus on business processes leads to their streamlining and simplification.
Suntails’ openFabric provides a full-featured workflow integrated into the server. Anything from the simplest to the most complicated workflows can be created and deployed using the dedicated openFabric Workflow Designer.
The workflows are automatically integrated into openFabric explorer allowing the user to perform required actions on documents in workflows they are partaking in.
For a trial demonstration please contact us.
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